“In a book about an octopus, Tomi Ungerer purposefully gave the octopus seven tentacles. He said so many kids would have the pleasure of calling it to his and our attention” Ursula Nordstrom
When clients call or email with an edit, I like to react with almost too extreme gratitude. Usually, they’re ready to justify or perhaps thinking I’ll be defensive. It’s more practical to encourage them to please freely give details so I can do my work.
Connect. We learn more from each other when we feel safe:
- Rather than suffer, accept vulnerability as a reminder to solve one’s own problems and develop self-reflective awareness
- Rather than lash out, accept the priority of casual clarification and direct assertiveness without blame, criticism, or accusation.
- Rather than play hero, accept the skill of showing concern without fixing. Encourage others to develop and practice their own life tools.
Listen to more about Ursula Nordstrom on Gretchen Rubin’s podcast:
Once upon a time, I once started a job as a graphic designer. A brief introduction to design work. All my jobs have been in design. You just put some colors, text, and shapes down in a way that looks nice. Your day gets filled with Color Purple Moments.* There’s often other business and administrative tasks. File paperwork, mark time, organize digital files. Most of which I enjoy to varying degrees as a break. This department was perhaps a dozen or more office workers at various levels. Until one day – only a few months into the position – my ... Read more
A few quotes that help me have more fun: When overgeneralizing, be curious about what’s new and different: “All generalizations are dangerous, even this one.” Alexandre Dumas fils When it’s all or nothing, explore the what’s in between: “We must stand firm between two kinds of madness: the belief that we can do anything; and the belief that we can do nothing.” Alain When magnifying the bad and minimizing the good: “Disappointment is really just a term for our refusal to look on the bright side.” Richelle E. Goodrich Jumping to conclusions and imagining the other’s thoughts and possible terrible ... Read more
Brian E. Young is a graphic designer and artist in Baltimore, MD.